How customers scan your QR code and get the card into Apple Wallet or Google Wallet.
- Print and display your enrolment QR codeWhere to find your printed signs and your QR code, and where to put them so customers actually join.
- Print a Table Talker or a Counter SignTwo ready-made signs on the Resources tab: a fold-up standing sign for tables, and an A5 counter sign for beside the till. Both show your card on a phone with your call to action and the code.
- Share your card sign-up linkThe same sign-up page as your counter QR code, as a link you can put anywhere.
- Share your card on social mediaSpread the word: an invitation, your joining link, a preview picture, and one button for each channel you use.
- Test your enrolment flow before going liveTen minutes with your own phone, so the first real customer is not the one who finds the problem.
- Help a customer add the card to Apple WalletWhat an iPhone customer sees from scanning your QR code to holding the card, and what to say at each step.
- Help a customer add the card to Google WalletWhat an Android customer sees from scanning your QR code to holding the card, and what to say at each step.
- What to do if a customer cannot add the cardThe card still works. Here is how to get them collecting while you are both still at the counter.
- Choose what enrolment asks customers forCollect a name, an email, a phone number and a birthday, some of them, or nothing at all: a one-tap card that works like the paper one it replaces.
- Customers can share their cardA customer can pass their card on to somebody else, the way a paper stamp card gets handed over. It stays one card.
- Customer privacy and what details are storedWhat you are asking a customer for, where it shows up, and what to say when somebody asks.
Still stuck?
If none of this covers it, send us a message and a person will reply. Tell us what you were doing when it went wrong, and we can usually sort it in one message.