Your account, your team and your plan.
- Change your business detailsYour name, your colour and your two logos, set once and used by every Loyalty Program you run, plus the contact details we keep on your account.
- Record where you tradeAdd your shop, your market stalls or your event pitches so every stamp is recorded against the right place.
- Invite a team memberGive someone the scanner without giving them your reports, your billing or your settings.
- Manage team member accessChange what somebody can reach, or take their access away, from one page.
- Change your passwordHow to set a new one, and the one thing about your login you cannot change yourself.
- Connect or remove a sign-in methodSigning in with Google or Apple instead of a password.
- Upgrade from Free to ProWhat Pro changes, what happens at the Free plan’s 25-customer limit, and how to pay.
- Free plan notices in the LoyalPack AppWhat the counter app says as a Free account fills up, when it asks before a scan, and what happens after the extra week.
- Manage your subscriptionWhere your card details, your invoices and your plan live, and who looks after them.
- Cancel your subscriptionHow to stop paying, when it takes effect, and exactly what you keep.
Still stuck?
If none of this covers it, send us a message and a person will reply. Tell us what you were doing when it went wrong, and we can usually sort it in one message.