Worth knowing well, because your staff will be asked. It is shorter than people expect.
Joining
- They point their phone camera at the QR code on your counter and tap the link that appears.
- They fill in whatever your Program asks for. There are four boxes to choose between: a first name, an email address, a phone number and a date of birth. Every one is optional, so you can ask for all of them, some of them, or nothing at all, and a date of birth is worth asking for only where you give something on the day. That is the whole form: there is nothing to tick and nothing to agree to.
- They tap the button, and the card opens on their phone straight away.
- They can add it to Apple Wallet or Google Wallet from that page, so it sits next to their bank cards and clubcards.
Collecting
Next time they buy something they show you the card, you scan it, and the stamp appears. They do not need to remember anything or carry anything extra.
The reward
When that card is full they can spend the reward or bank it for later. They show it, and you ask which they would like. Spend it and the card starts again from empty, ready for the next one. Choose Not this time and the reward is banked for them, the visit they are paying for today is stamped onto the new card, and every scan from then on tells you they have one waiting.
There is no app to download and no account to create. If your Program collects an email address and they lose the page, scanning your code again with the same address takes them back to the card they already have. If it does not, they get a new blank card, exactly as they would with a paper one.